Refund & Cancellation Policy
Kitchen Table Wellness Effective date: August 8th, 2026
Life happens. Kids get sick, work runs late, plans change. Here's exactly how cancellations work at Kitchen Table Wellness, and the reasoning behind it, because we'd rather be upfront than surprise you.
The short version
Cancel 48 hours or more before class: full refund or free transfer to a future class. Your choice.
Cancel less than 48 hours before class: no refund or transfer, but you can send someone in your place.
We cancel or reschedule: full refund or a seat in a future class. Your choice.
If you need to cancel
48 hours or more before class: Email us at info.kitchentablewellness@gmail.com and we'll take care of you. You can choose either a full refund to your original payment method or a transfer of your seat to any future class with open seats. Refunds are issued within 5 to 10 business days, depending on your bank.
Less than 48 hours before class: We're unable to offer refunds or transfers inside this window. Here's why: by two days out, Chef Sharon has planned around your seat and purchased your ingredients, and it's usually too late for someone on the waitlist to take your spot. We keep classes small on purpose, so every empty chair is a real cost for a small business.
Can't make it but don't want to lose your seat? Send a friend or family member in your place, any time, even day-of. Just email us their name and any dietary restrictions or allergies before class starts so Sharon can prepare for them.
If we cancel or reschedule
Occasionally we may need to cancel or move a class, whether due to low enrollment, severe weather, instructor illness, or venue issues. If that happens:
We'll email you as soon as we know.
You choose: a full refund or a seat in a future class.
If a class is rescheduled and the new date doesn't work for you, you get the same choice.
We'll never leave your money in limbo. If we cancel and you don't respond to our email within 30 days, we'll simply refund you automatically.
No-shows
If you don't attend and don't tell us beforehand, we're unable to offer a refund or transfer. We'll miss you, and your take-home recipes will be waiting if you'd like them emailed.
Late arrivals
Classes build skill on skill from the first knife cut, so please plan to arrive 10 to 15 minutes early. If you arrive late, we'll pull you into the flow wherever we are, but we can't extend the class or refund missed time.
Gift bookings and multi-seat bookings
If you booked seats for others, the same policy applies to the whole booking. Refunds go to the original payment method, whoever paid.
How to reach us
The fastest way to cancel, transfer, or ask a question:
Kitchen Table Wellness info.kitchentablewellness@gmail.com (314) 265-3254
We're humans, not a help desk. If something genuinely difficult is going on, reach out anyway. We can't promise exceptions, but we'll always hear you out.